top of page

Privacy Policy

Last updated: 3 October 2026

1. Who we are

Swift2You Ltd ("Swift2You", "we", "us") is a company registered in Malta (registration number C 96876) with its registered office at 86 Merchants Street, Valletta VLT 1177, Malta. We are the data controller for the personal data described in this policy.

If you have any questions about this policy or how we use your data, email us at hello@swift2you.com.

 

2. The data we collect

When you contact us through our website form or by email, we collect your name, email address, phone number, whether you are an agency, contractor or organisation, and anything you write in your message.

When you register as a contractor, we collect:

  • your name, email address, phone number and postal address

  • proof of identity (passport or ID card) and a photo of yourself, so we can verify your identity

  • proof of address (such as a bank statement or utility bill)

  • emergency contact details (name, phone number and email)

  • the recruitment agency and client you work with

  • tax information, including whether you trade as a sole trader or limited company and your VAT status and number

  • your payment details, including bank name, account name, account number or IBAN, sort code or SWIFT/BIC, and payment currency

When you work through us, we also hold timesheets, invoices, self-billing records and payment records.

When you visit our website, our website platform may collect technical data such as your IP address, browser type and the pages you visit, using cookies. See section 9.

 

3. Why we use your data, and our legal basis

  • Reply to your enquiry: Our legitimate interest in responding to people who contact us

  • Set you up as a contractor, process timesheets, invoice and pay you: Performance of our contract with you

  • Verify your identity and address: Legal obligation (anti-money-laundering and financial rules) and our legitimate interest in preventing fraud

  • Keep tax, accounting and payment records: Legal obligation

  • Contact your emergency contact if needed: Our legitimate interest, and your vital interests in an emergency

  • Run and improve our website: Our legitimate interest; for non-essential cookies, your consent

We do not use your data for automated decision-making, and we do not sell it.

 

4. Who we share it with

We share personal data only where needed to provide our services, with:

  • the recruitment agency and/or client you work with, for timesheets, invoicing and payment queries

  • Wix (website hosting and contact form submissions)

  • Zapier (our contractor onboarding form)

  • Timesheet Portal (timesheets and self-billing)

  • Revolut and Centtrip (making payments to you)

  • our professional advisers, such as accountants and auditors

  • tax authorities, regulators or law enforcement where the law requires it

Our service providers act on our instructions and must keep your data secure.

 

5. International transfers

Some of our service providers, such as Wix and Zapier, are based in or store data outside the European Economic Area (EEA), including in the United States. When data is transferred outside the EEA, we rely on an adequacy decision (such as the EU-US Data Privacy Framework) or the European Commission's Standard Contractual Clauses to protect it.

 

6. How long we keep it

  • Enquiries that don't lead to work: up to 2 years.

  • Contractor records, including identity documents, timesheets, invoices and payment records: for as long as you work through us, then for as long as tax, accounting and anti-money-laundering laws require.

  • Payment details: until you stop working through us, unless we need them for longer to meet legal obligations.

After that, we securely delete or anonymise the data.

 

7. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • access the personal data we hold about you

  • have inaccurate data corrected

  • have your data deleted, where we have no legal reason to keep it

  • restrict or object to how we use your data

  • receive your data in a portable format

  • withdraw consent at any time, where we rely on consent

To use any of these rights, email hello@swift2you.com. We will respond within one month.

 

8. Complaints

If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information and Data Protection Commissioner (IDPC) in Malta (idpc.org.mt), or to the data protection authority in the country where you live.

 

9. Cookies

Our website uses cookies that are essential for it to work. With your consent, it also uses analytics cookies to help us understand how visitors use the site. You can accept or decline non-essential cookies using the banner shown when you first visit, and change your choice at any time by clearing your browser cookies for this site, which will show the banner again. Our cookie banner is provided by Usercentrics.

 

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

bottom of page